Contact us
If you contact us by e-mail, the data you provide will be stored by us for the purpose of processing the request and in case of follow-up questions. We do not pass on this data without your consent.
Data storage – webshop
We would like to point out that for the purpose of a simpler shopping process and for later contract processing, the web shop operator, the company JetTicket, stores the IP data of the subscriber as part of cookies, as well as the name, address and credit card number of the buyer. In addition, we also store the following data for the purpose of processing the contract: name, address, telephone number, email address, date of birth. The data you provide are required to fulfill the contract or to carry out pre-contractual measures. Without this data, we cannot conclude the contract with you. There is no data transfer to third parties, with the exception of the transfer of the credit card data to the processing bank / payment service provider for the purpose of debiting the purchase price, to the shipping company commissioned by us to deliver the goods, and the festival program as well as to our tax advisor to fulfill our tax obligations. After the shopping process is aborted, the shopping data stored by us will be deleted; the address will be retained after registration. If a contract is concluded, all data from the contractual relationship will be stored until the tax retention period has expired. The data name, address, purchased goods and date of purchase are also stored until the end of product liability. The data processing takes place on the basis of the legal provisions of § 96 Abs 3 TKG as well as Art 6 Abs 1 lit a (consent) and / or lit b (necessary to fulfill the contract) of the GDPR.
Cookies
Our webshop (shop.jetticket.net) uses cookies. We use cookies to make our offer user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser the next time you visit. If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases. Deactivating cookies may restrict the functionality of our website.
ASP.NET_SessionId
Task: ASP.NET session cookie Lifetime: Removed when the browser is closed
checkcookie
Task: Saves whether cookies are allowed in the browser Lifetime: Removed when the browser is closed
BannerCookieAccepted
Task: Saves that the customer has clicked the CookieBanner-OK, as long as the cookie is set, the banner is no longer displayed to the customer. Lifespan: 1 month
IP addresses
are only saved in the log. The log is deleted regularly.
Newsletter
You have the option of subscribing to our newsletter via our website. We use MailChimp for this. If you would like to receive our newsletter, we need your e-mail address and your declaration that you agree to receive the newsletter. The declaration of consent will be sent to you by email. In order to be able to provide you with targeted information, we also collect and process voluntarily provided information on areas of interest, birthdays and other things. As soon as you have registered for the newsletter, we will send you a confirmation email with a link to confirm your registration. You can cancel your subscription to the newsletter at any time by clicking on “Unsubscribe” in the newsletter. We will then immediately delete your data in connection with the sending of the newsletter.
Your rights
In principle, you have the right to information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection claims have been violated in any other way, you can complain to the supervisory authority. In Austria this is the data protection authority.
